Effective Date: May 27, 2024

This Privacy Policy explains how Al Mokahal Co. (''We'' or ''Us'') collects, uses, and discloses your information when you use our website (''Service''). It also outlines your rights regarding your data under the Saudi Arabia Personal Data Protection Law (PDPL).

Information We Collect

We collect two types of information:

  • Personal Data : Information that identifies you, such as name, email, phone number, and address (if provided through the contact form).

  • Usage Data : Automatically collected data about your use of the Service (e.g., IP address, browser type, pages visited).

How We Use Your Information

We use your information to:

  • Provide and improve the Service.

  • Respond to your inquiries through the contact form.

  • Send you news and information (with your consent).

  • Analyze usage trends and improve the Service.

Sharing Your Information

We may share your information with:

  • Service providers who help operate the Service.

  • Third parties in case of mergers, acquisitions, or asset sales (with your notification).

We will never share your information for marketing purposes without your consent.

Your Rights under the PDPL

The PDPL grants you rights regarding your personal data, including:

  • Access : Request a copy of your information.

  • Rectification : Correct any inaccurate information.

  • Erasure : Request deletion of your information (subject to exceptions).

  • Restriction : Limit how we process your information.

To exercise these rights, please contact us at sales@almokahalco.com.

Data Retention

We retain your information for 2 years after your last interaction with us for customer service purposes. However, you can request deletion of your information at any time.

Data Security

Your information is stored on secure servers. We take steps to ensure the security of your information in accordance with this Privacy Policy. These steps include using industry-standard security practices such as encryption and access controls.

However, no security measures are perfect, and we cannot guarantee the complete security of your information.

In the event of a data breach, we will notify you:

  • Promptly : We will notify you within a reasonable timeframe after we become aware of a data breach.

  • Transparently : The notification will describe the nature of the breach, the types of information that may have been impacted, and the steps we are taking to address the situation.

  • Through a method likely to reach you: This could include email, a prominent notice on our website, or a phone call (depending on the severity of the breach and the information involved).

We will also take steps to mitigate the risks associated with the data breach and prevent future occurrences.

Children's Privacy

Our Service is not intended for children. We do not knowingly collect personal information from children.

Changes to this Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions, please contact us at sales@almokahalco.com.

Al Mokahal Trading Co.


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